The SMASH Club - Terms & Conditions

Terms & Conditions

 

  1. ENROLMENT
    1. Only enrolled children, full or part time will be accepted into After School Care & Breakfast Club.
    2. Attendance at Holiday Programme is allowed only through prior online registration. Children cannot be dropped off at our programmes without prior confirmation.
    3. PLEASE NOTE: Once the online enrolment form is submitted, to confirm your child’s attendance a PRE VISIT & FAMILY INTERVIEW need to be organised with the office. The purpose of this visit is to get to know your family better and understand your expectations. It is also a chance for you to understand the care we can provide. Every child is required to do a settling-in period. This is usually in the form of limiting attendance to ONE OR TWO days maximum per week at the start depending on availability at SMASH AND the child’s ability to settle. For children needing to start at the beginning of a term, children can use the holiday programme for the trial exercise to see if they settle. We require a minimum of TWO days of attendance.
  2. COLLECTION OF CHILDREN
    1. Children must be collected from SMASH no later than 6:00pm each day.
    2. Please see our ‘Fees & Payments page for info on additional charges.
  3. DROPPING OFF CHILDREN
    1. Children are not to be dropped off before 8:00am at Holiday Programme, or 7:15am for Breakfast Club. Early drop offs for Holiday Programme may be negotiated.
    2. Parents/ Caregivers are not allowed to stay where all the children are for more than 5 minutes, as we are not allowed to have non Police Vetted adults in the vicinity at any time.
    3. During the school term, Senior children have the option to walk unaccompanied to and from SMASH if necessary. Please contact the office to check options, for more information please see our Terms & Conditions on CHILD WALKING UNACCOMPANIED TO AND OR FROM SMASH.
  4. ATTENDANCE AND SIGN IN
    1. Children are expected to be at SMASH for every day they are booked unless SMASH has been notified otherwise.
    2. Parents/caregivers must sign the ‘Sign In’ sheet for Breakfast Club and Holiday Programme.
  5. PICK UP AND SIGN OUT
    1. Children must be collected from SMASH by 6:00pm.
    2. Upon collection, parents/caregivers must sign the ‘Sign Out’ sheet.
    3.  Collection of children by someone other than parent/caregiver
      Parents/caregivers must advise SMASH if their child(ren) are being picked up from SMASH by someone other than themselves prior to pick up.
  6. ILL CHILDREN
    1. Ill children will not be permitted to attend SMASH. Normal fees will be charged.
  7. ABSENCES
    1. SMASH office should be notified of absences via e-mail or phone 04 476 2747 before 12:00pm on any day a child will not be attending. Absences will incur the usual fee. Unless SMASH is notified via e-mail 2 weeks prior.
  8. FEES
    1. Fees are payable within 7 days of Invoices being issued. The SMASH Club reserves the right to engage the services of collection agencies if account holders should default on their account.
  9. DEFAULT ON ACCOUNT
    1. The SMASH Club reserves the right to charge interest on overdue invoices.
    2. Unless a payment plan has been negotiated with the Manager, interest shall accrue daily from the date when payment becomes due, until the date of payment, at a rate of two and a half percent (2.5%) per calendar month and such interest shall compound monthly at such a rate.
  10. DEBTOR TO MEET COLLECTIONS COST
    1. On default of any invoices, the debtor shall indemnify The SMASH Club from and against all costs and disbursements incurred by The SMASH Club in pursuing the debt, including legal costs and collection agency costs.
  11. REQUIRE NOTICE
    1. Two weeks’ notice is required for leaving the programme and also when reducing or changing the number of days required. The full fee will apply during these 2 weeks’ notice period.
  12. BEHAVIOUR
    1. The SMASH Club reserves the right to exclude from the Programme children whose behaviour prejudices the safety or health of others. Please refer to our Acceptable Behaviour Guidelines for SMASH.
  13. CONTACT DETAILS
    1. The SMASH Club shall be advised of any change in contact details for the parents/caregivers of the children.
  14. CUSTODY ISSUES
    1. The SMASH Club shall be notified of any custody issues relating to the child(ren) with the necessary documentation.
  15. GENERAL INFORMATION
    1. Parents/caregivers should ensure:
      i) That their child(ren) know when they are to be attending SMASH and inform their school that they are attending The SMASH Club.
      ii) That they advise SMASH of any situation or environment which may be troubling or upsetting for the child(ren) and that children go to the pick up point after school without delay
  16. MEDICAL
    1. If necessary, the Manager may arrange for urgent medical attention for the child(ren), the cost of which is to be met by the Parents/Caregivers.
  17. PRIVACY ACT 2020
    1. Information about children held by The SMASH Club will not be made available to third parties and will only be accessible to authorized staff members. At any time, parents/caregivers may request to see their child(ren)’s information.
  18. DISCLAIMER
    1. The SMASH Club endeavours at all times to provide a safe and secure environment. Neither The SMASH Club nor the staff employed by The SMASH Club accept personal liability for any act or omission arising from any activity of any session
    2. The Smash Club reserves the right to change any of the programme activities
    3. If your child(ren) damages any property belonging to The SMASH Club, you may be charged for the cost of repairing or replacing that property or for any related insurance excess.
  19. BINDING AGREEMENT
    1. This is a binding agreement between The SMASH Club and the parents or guardians of the child(ren) enrolled.
    2. By enrolling your child, you have read and understood the programme and the information provided and hereby agree to the Terms and Conditions detailed above.